User Data Deletion

1. Your right to erasure

Under the California Consumer Privacy Act (CCPA/CPRA) and other applicable US privacy laws, you have the right to request the deletion of the personal data Aneelia holds about you. This page explains how to exercise this right.

2. How to request data deletion

To request the deletion of your personal data, follow these steps:

1. Send an email to support@aneelia.com with the subject "Data Deletion Request".
2. Include in your email your full name and the email address associated with your account or orders.
3. We will process your request within 30 days and send you a confirmation by email.

3. Data concerned

The deletion covers the following personal data:

• Identification information (name, email, phone)
• Shipping address
• Browsing history and cookies
• Data collected via Facebook/Meta (Pixel, events)

4. Data retained for legal obligations

Some data cannot be deleted as we are legally required to retain it:

• Billing and transaction data (retained as required by applicable tax and accounting laws, generally up to 7 years)
• Data necessary for handling ongoing disputes

5. Facebook/Meta data deletion

If you have interacted with our site via Facebook, we also delete data collected by the Meta Pixel associated with your profile. To manage your data directly with Facebook, go to Facebook Settings > Settings and Privacy > Off-Facebook Activity.

6. Contact and additional information

For any questions about your personal data, contact us at support@aneelia.com. For more details, consult our Privacy Policy.