Return and Refund Policy

1. Your guarantee

Our money-back guarantee lasts 60 days. The guarantee that applies to your order is the one shown on the product page you bought from and in your order confirmation. Email support@aneelia.com within that period from delivery for a full refund. No physical return is required.

At Aneelia, you get the full guarantee period of your offer to try the patches.

The guarantee starts on the day your order is delivered.

2. How to request a refund

1. Email us at support@aneelia.com with your order number.
2. Request a refund within the guarantee period of your order (60 days from delivery).
3. We take it from there Our team reviews your request.
4. Receive confirmation We will email you about your refund.
5. Refund timing Approved refunds are issued to your original payment method within 10 business days. Your bank or card provider may take additional time to post the refund. If it has not arrived after 15 business days, email support@aneelia.com.

3. Guarantee conditions

For Aneelia Nerve Relief Patches:

• Contact us within the guarantee period of your order (60 days), counted from delivery.
• Include your order number.
• No reason is required.
• Your refund goes back to your original payment method.

Please note: You can request a refund even if the pouch has been opened or used.

4. No return shipping

No physical return is required. Your refund is handled by email.

No return label or return postage is needed.

5. Refund

Approved refunds are issued to your original payment method within 10 business days. Your bank or card provider may take additional time to post the refund. If it has not arrived after 15 business days, email support@aneelia.com.

Your guarantee includes:

• A full refund.
• Refunded to your original payment method.

6. Order questions

Contact us at support@aneelia.com if you need help with your order.

Operating Hours Available: Monday - Saturday 9 am - 5 pm EST

7. Damaged or incorrect orders

Please inspect your order on arrival.

1. Contact support@aneelia.com with photos of the product and packaging.
2. We will review the issue and help resolve it.
3. We will confirm the next step by email.

8. Your guarantee

The guarantee that applies to your order (60 days) is shown on the product page you bought from and in your order confirmation. Email support@aneelia.com within that period from delivery for a full refund.

9. Contact

For any questions about returns and refunds:

• Email: support@aneelia.com
• Hours: Operating Hours Available: Monday - Saturday 9 am - 5 pm EST