Terms and Conditions of Sale
Article 1 - Purpose
These Terms and Conditions of Sale govern the sales of products made by Aneelia through the website aneelia.com.
Any order placed on the site implies unreserved acceptance of these Terms and Conditions.
Legal entity: FOURASAD LLC (trading as Aneelia). Registered address: 30 N Gould St Ste R, Sheridan, WY 82801, United States. Contact us: support@aneelia.com
Article 2 - Products
The products offered for sale are those listed on the site, subject to availability. Aneelia reserves the right to modify the product range at any time.
Product photographs are as accurate as possible but cannot guarantee a perfect similarity with the product offered.
Article 3 - Prices
Prices are shown in U.S. dollars, including for delivery to the United Kingdom, and in Canadian dollars in Canada. Shipping charges and any applicable tax are shown before you confirm your order.
Aneelia reserves the right to modify its prices at any time, it being understood that the price displayed on the site on the day of the order will be the only one applicable to the customer.
Article 4 - Order
The customer selects the products they wish to order and validates their order by following the online ordering process.
Any order implies acceptance of the prices and descriptions of the products available for sale.
Once an order is placed and confirmed, it cannot be cancelled except where required by applicable law or at Aneelia’s discretion. For help, email support@aneelia.com.
Article 5 - Payment
Payment is made by credit card through our secure payment provider Stripe. Payment is due immediately upon ordering.
Payment data is exchanged in encrypted mode using the SSL protocol. Aneelia does not have access to the customer's banking data.
Article 6 - Delivery
Products are delivered to the address indicated by the customer when ordering. Delivery times are given as an indication.
For a delivery delay, contact support@aneelia.com so we can help. A confirmed lost parcel is reshipped.
For more information, see our Delivery Policy.
Article 7 - Returns
Our money-back guarantee lasts 60 days. The guarantee that applies to your order is shown on the product page you bought from and in your order confirmation. Email support@aneelia.com within that period from delivery for a full refund.
Aneelia offers this full guarantee window so you can buy with complete confidence.
For more information, see our Return and Refund Policy.
Article 8 - Warranties
Email support@aneelia.com within the guarantee period of your order (60 days), counted from delivery, for a full refund. No physical return is required.
If your order arrives damaged or incorrect, email support@aneelia.com with photos so we can review the issue and help resolve it.
Automatic refills (subscription)
When you tick “automatic refills” on a product page, you buy the pack you chose at the discounted subscription price shown, and you authorize Aneelia to charge the same amount (shipping included, as shown before payment) to the payment method you used, at the frequency shown before payment, and to ship the same pack each time, until you cancel. The first charge happens at checkout; the next ones follow your selected interval. A six-week interval is 42 days. Existing monthly plans continue on their calendar-month schedule.
No commitment and no minimum number of deliveries. You can cancel anytime, online and in one click, from the link in your confirmation email or from Manage subscription, or by emailing support@aneelia.com. A cancellation made before a scheduled billing date stops that charge. Any order already processed will be shipped and remains covered by our money-back guarantee, for the period shown on the product page you bought from and in your order confirmation.
We email you a few days before each charge. If a payment is declined we will retry a few times over the following week and tell you by email; you can update your card at any time from your subscription page. Each refill is covered by the same guarantee and policies as a one-time order. Questions: support@aneelia.com.
Article 9 - Liability
Aneelia cannot be held liable for non-performance of the contract in case of force majeure, disruption or total or partial strike of postal services and means of transport and/or communications.
Article 10 - Personal Data
Information collected during ordering is necessary for processing the order. It is processed in accordance with our Privacy Policy and applicable US privacy laws, including the California Consumer Privacy Act (CCPA/CPRA).
For more information, see our Privacy Policy.
Article 11 - Dispute Resolution
In case of any dispute, we will always work with you toward a fair, amicable resolution first. Reach out to our team and we will do everything we can to make it right:
Article 12 - Applicable Law
These Terms and Conditions are governed by applicable U.S. federal and state consumer protection law. In case of any dispute, an amicable solution will always be sought before any legal action.